Open Door Policy & Counseling

Normally, you will be expected to use the "Resolving Workplace Conflicts" procedure outlined earlier in this Handbook to resolve a problem. However, if the problem or complaint is of a personal nature, or a very delicate matter, you may meet first with the Ombudsperson, the Director of Human Resources or the Senior Staff member for your division to discuss it. They will decide if you should first discuss the problem with your immediate supervisor. If so, you will be directed to use the Resolving Workplace Conflict procedure. If the complaint, suggestion, or question is of such a nature that resolution would be hampered by that procedure, the Ombudsperson, Director of Human Resources or Senior Staff member you contact will take the appropriate action.